Terms
Payment on each invoice is due within the negotiated
terms at time of order. Any unpaid balance at such time will bear interest at the rate of one and one half percent (1-1/2%)
per month. Purchaser agrees to pay any costs incurred by Telecom Logistics, Inc. in enforcing the terms of this agreement.
First
Time Order Payment Options
• Credit Card: Telecom Logistics, Inc.
accepts MasterCard and Visa. A complete credit card authorization agreement form must be completed. The form may be found
at the Contacts and Forms tab. Credit card purchases will be billed at the time of shipment. Any negotiated discounted
terms do not apply to credit card purchases. You agree to pay all fees and charges associated
with your purchase(s) including any usage fees. You, not Telecom Logistics, Inc., are responsible for any unauthorized amounts
billed to your card by a third party. Responsibility verifying authenticity of the card holder and its usage remains
the responsibility of the purchasing company. Telecom Logistics, Inc. will not be held liable for credit card misuse or fraud.
• Prepay: Send a check for the order amount
and the order will be processed as soon as the check is received.
• New Account Set-Up (Net30): Telecom
Logistics, Inc. requires a fifty percent (50%) deposit on first time orders exceeding $5,000.00.
The remainder of the bill is due Net30 days.
A minimum of five (5) working days after credit references are received may be required to set up new accounts.
Freight
Unless specific shipping instructions are given,
Telecom Logistics, Inc. will ship via the carrier we consider the best for both service and cost. Freight charges will be
prepaid and added to the invoice unless otherwise stated. A minimum $2 handling fee shall apply to all orders.
Product
Limited Warranty
Telecom Logistics, Inc. warrants that products
sold will be free of defects of workmanship or material under normal and proper usage. Should any failure to conform to this
warranty become apparent during negotiated period Telecom Logistics, Inc. must be notified in writing. Telecom Logistics,
Inc. is not responsible for labor costs in connection with the installation, removal, or replacement of warranted products
or for any consequential damages. Telecom Logistics, Inc. reserves the right to refuse to honor the above warranty for any
products altered, improperly installed or installed in application for which not intended.
Ship
Date
Telecom Logistics, Inc. makes every effort to
meet the customer’s required ship date but will not be held financially responsible for any delays in shipping or expedited
shipping fees. The ship date may be modified at anytime due to circumstances beyond our control.
Expediting
Fees
Telecom Logistics, Inc.
will pass on any outside service expediting fees incurred to the customer.
Shipping
Loss/ Damage
The customer must make all claims for loss or
damage in transit directly to the carrier. Title to the merchandise passes to the consignee at the time of shipment by Telecom
Logistics, Inc. to the common carrier. Telecom Logistics, Inc. ensures proper packaging for all orders and makes every effort
to reduce shipment of broken equipment.
Returns
All returned material is subject to a 20% restocking
charge and must be returned within ninety (90) days of receipt. All returns must have a returned merchandise authorization
(RMA) number issued by a customer service associate. Special orders can not be returned.
Purchase
Order Acceptance Policy
All purchase orders must be in written form
via fax, electronic mail, standard mail or other negotiated methods. All purchase
orders must contain a purchase order number.
Purchase
Order Changes
All purchase order changes must be made in writing
and faxed or e-mailed to a Customer Service Associate.
Purchase
Order Cancellations
Purchase order cancellations may be subject
to a cancellation fee.
Terms and conditions are subject to change without notice.
